Queenstown Boil Water Notice Feedback

On Monday, 18 September 2023 QLDC issued a boil water notice in Queenstown and Frankton due to confirmed cases of cryptosporidiosis (an illness caused by a parasite called cryptosporidium). It can be passed on when a person, bird or animal that has cryptosporidiosis passes the eggs out through their faeces (poo). People can become ill after eating or drinking something which contains cryptosporidium, with possible sources such as:

• Drinking water from infected or untreated water sources such as rivers, streams or roof rainwater
• Your hands after changing nappies or handling animals, birds, etc
• Person to person contact through poor hygiene, e.g., not washing hands after going to the toilet.

Under a compliance notice issued by water regulatory body, Taumata Arowai, QLDC must maintain the boil water notice until either:

1. a protozoa barrier that complies with rule T3.22 of the Drinking Water Quality Assurance Rules is in place and operating at the Two Mile water treatment plant; or
2. an alternative supply of safe drinking water is made available to all point of supply ordinarily served by the Queenstown distribution zone of the Queenstown drinking water supply.

This boil water notice may be in place for at least eight weeks and QLDC is keen to know that information in the notice is reaching everyone affected and if not, what we need to do to improve the reach and detail of the information.

We'll be asking for your feedback on a regular basis to track how we're doing. Please take time to tell us your thoughts and share any suggestions.